Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Their website still reflects "unlimited data" and has not been updated. "Alister" from the live chat on their website says that it will be updated ASAP.

Apparently, this decision was made after examining average data use from customers all over the nation. As of 9/30/17, the first 500MB will be at LTE; the last 500MB will be at 2G. After 1GB, your phone becomes a brick until the next cycle.

The dishonesty in TAG's practices will have a significant impact in my recommendation of the service to others, as well as my decision to recertify. Their initial agreement contains an arbitration clause pursuant to FAA rules and waives customer rights to class actions and trials by jury.

Product or Service Mentioned: Tag Mobile Phone Plan.

Reason of review: Not as described.

Preferred solution: Deliver product or service ordered.

I liked: Idea sounded good at first, What your website said you would offer, Concept, Unlimited data--even if it was at 2g speed.

I didn't like: Unlimited data is not truly unlimited--it is capped at 1gb, Will shut off your data without warning, Tag leaves you stranded in dead zones without a signal.

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