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I wasted a lot of time trying to get my government phone set up by these people. After a long time I received a letter from the government asking me how to activate my account/phone. Problem is TagMobile never sent me a phone/phone number so there was no way to...
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#1361415
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Tag Mobile - Refuse to give me a free phone

Court today representative had me on hold XX times for about 45 minutes gets back on the phone and tells me that my Medicaid card is invalid know that's not true so I want a free phone and I don't understand why they lied to me
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1322894
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Tag Mobile - Didn’t like it

The phone I got was broken now have to wait for another one
#1309501
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Tag Mobile - Customer service my ***

Complete lack of customer service contacted several times about SIM card and each time been told it's on the way that was over a month ago in the meantime I haven't had cell service unacceptable tag a very pissed consumer
#1268922
I wanted to port over to their pre-paid service. It took more than 2 weeks to received their SIM card. When it arrived, time and a hone number was attached to it. I called to ask why, after 2 weeks, the number I wanted to port was not attached. I was told that I had to...
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Anonymous
Anonymous

I have been trying to find out if they even got my application sent by email, which the agent said would work within twenty-four hours. I' m leery of associating myself with t...

3.4
I didn't like
  • Company not being able to portnumbers
#1257715
happened around 2014, my son rite out of high school. It started out as a good idea. but naaaaaa. They had him carpool with some fella with a breathalyzer who really wasent into the job would go to Walmart instead of taking my son to work. I remember him mentioning...
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#1254348
Was approved for service. Signed up with byop plan. After three weeks of not receiving anything, I asked them where the SIM card was. They said we signed you up with sprint service and we are out of stock with the cell phones. I told them I already had a phone, signed...
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1.0
#1215332
Waiting for over a week to have a phone number ported in, They have plenty of excuses; wait 24 hours; wait 24-48 hours; out internal team is working on it; the list goes on and on, but can't get my number ported. Its hard to get thru when you call and they have an...
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1.0
I didn't like
  • Customer service
#1209330
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Tag Mobile - Have been waiting on a phone for3 months. Every time I call

Called to find out where my husbands phone is . Was told they are all out of stock was told be in a few days that was way back the begining of January 2018. Must be coming by pony express. Always given another story every week i call.
Saint Thomas, Pennsylvania
#1204227
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Tag Mobile - Bad phone service

I have had tag mobile for over two months and there service didn't work I had to get new phone and Sims cards from them that didn't work at all I am still without service
1.0
Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Style and Design
#1180670