Emma W Jlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tulsa, Oklahoma

Complaints to the US and state governments.

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TAG was good when it first qualified for LIfeLine service about five years ago. Recently customer service declined to the point of useless.

I got a message about ten days ago: TAG "merger" with Air Talk with promise that the shift over to AT: my current phone number would continue to work without "disruption" and AT would ship a new SIM card for me to install.

Seamless transfer, right? Wrong! Now I'm told SIM card is about a month away if it ever appears. Which I doubt.

The lying from TAG's merger "partner" AT -- which is really only a different name for the same operation -- is monumental. The complaints from many are serious.

Ten days later after I agreed to port the number to AT: phone shuts down without notice. TAG refuses to be helpful. I'm in a hospital now because TAG and AT are crooks and criminals who left me without service and a way to get help.

Notices out to the FTC, FCC, my House Rep, two senators, state and country representatives and local press.

The LIfeLine service is subsidized by the US Government for senior citizens and low income qualified people.

The money goes to the states for states and counties to administer. TAG and AT are now collecting piles of government money while shutting down phones for thousands of people on the promise of uninterrupted use of one's own number yet providing no service and putting people's lives in danger.

I'll tell the rest of this story in a government hearing on TAG and AT defrauding the US Government and thousands of people needing -- and qualifying -- for this service.

DO NOT DO BUSINESS WITH TAG Mobile or AIR TALK CRIMINALS.

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Cons:
  • Customer service
  • Shut down service without notice
  • Putting lives in danger

User's recommendation: Read the last line of my comment.

james m Cvc
map-marker Tulsa, Oklahoma

Can't get any response from customer service

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Horrible customer service. Tried to call customer service yesterday at 9:20 am central time.

I got a recording that they don't open until 8:00 am central time. I used the order number they sent me in an email to check on my order and when I put the number in it says the number is wrong. I have been trying to set up an account for five days. I have called and emailed several times with no help from them at all.

I had a 35-minute wait time when they finally decided to open up their customer service office. These people are absolutely horrible to deal with. They have no clue of what they are doing. You call and no help.

You get on chat and they tell you to call.

Now today the chat isn't working. These people are totally incompetent.

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Preferred solution: Knowledgeable employees

User's recommendation: Stay far away from this company. Terrible service and clueless employees

Anthony K Rdv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Freeport, Illinois

New verification code please

When sent it to my phone in a text . My son got a hold of my phone and deleted all of my text messages. So is it possible for me to get a new code sent to me. Because I was told that I need it if someone wanted to talk to me on the app . And that's why I'm reaching out to you guys today.
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Latisha W Riy

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Verified Reviewer
| map-marker Cross, South Carolina

Something wrong with my old account

My account disappeared without my knowledge and its making me start a new one which I dont wanna do. I would love to use my old account where all of my pics and messages are
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Preferred solution: My old account back my username was Sexy Redd

Anonymous
map-marker Aliso Viejo, California

Problems contacting 911

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Phone works on and off. Could not call 911. The G.P.S on phone disconnects, while driving. While contacting Tag Mobile my phone disconnects. When talking to anyone on phone, the phone disconnects. That's only when the phone works! When I call 866-959-**** no one picks up. I believe they have 1-2 people to answer phones. Both employees work different times. Customer Service is really poor, extremely bad communication. With all the issues with phone, I am told if I want a new phone pay $40.00 All the lifeline companies are bad, I tryed 4 so far and tag mobile, is one bad company. I really need 911 for emergencies. I would not recommend Tag Mobile!
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Pros:
  • Size of phone
Cons:
  • Deceptive practices late delivery
  • Cannot use phone sometimes it works
  • Incompetent

Preferred solution: I have to move on. I really need 911 available 24-7

User's recommendation: Not recommend

Paul T Opc

Sextortion

Tag Mobile - Sextortion
Who I was communicating with receive some pictures of mine and are threatening me to show them to family and work. Trying to ruin my reputation and job and life.
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Preferred solution: Advise and closure

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Amount not received

Tag Mobile - Amount not received
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HELLO I have applied for $200 USD on 29th June but I have not received any amount in my PayPal account. Tagged Application shows that my payment has been submitted to my PayPal account but I have not received any amount in my PayPal account yet. Kindly check and let me know what is going on with my account. Otherwise send my coins back to my tagged account. You guys are making us fool by doing this type of things with your genuine users. I am attaching here my account details of Tagged app and PayPal account. Kindly check it and give me response as soon as possible.
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Rome W

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Cancel my PayPal account

Tag Mobile - Cancel my PayPal account
All iam getting is scams from different people fake people that wants money!++and I'm tired of being scared especially when I'm getting charged I don't want to 10:00 is 10% scams very few real people and they are fake trying to get money
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Loss:
$20
Pros:
  • Easy to apply

Preferred solution: Full refund

User's recommendation: its the weekend

Mayvis B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipping arrangements

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can you call and e-mail the receipt of conformation order of my phone and date and tracking number of the re- sending or sending of the phone to my personal information by calling Mayvis Broookins at 903-757-**** and/or 903-234-**** and e-mail Brookins.Mayvis555@***.com and and i have recently fax the information to 972-488-**** from 903-297-**** on 8-86-21 period.. Thanks Mayvis Brookins
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Pros:
  • Unknown
Cons:
  • Unknown

Preferred solution: Deliver product or service ordered

Donald H Ppf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My refund money

Refund computer women I paid 30 dollars for something that's fake I would like my money back are I will expose tagged
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Loss:
$30
Pros:
  • Unknown
Cons:
  • Incompetent

Preferred solution: Full refund

User's recommendation: Do not buy tagged

Anonymous

Pissed off

Took all my info now it won't let me sign into my account,says my info doesn't match, well yeah it does,so they have all my private information and I get nothing
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Cons:
  • Tag mobile at all
Llesenia Nwi
map-marker Lake Elmo, Minnesota

I paid for gold and i didnt received it

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I paid for a monthly service for social site and can not receive access for everything paid out of account.
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Tremell Wmw
map-marker Jacksonville, Florida

Account was blocked for nude and I wasn't no where near the camera

My account was blocked of nude I got in the shower and the phone wasnt even in view I looked at me phone and I got blocked and sec of all I have coins from another account that was lost
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Joram Czf
map-marker Knightdale, North Carolina

Live streaming

Why can't I go live there saying my name is inappropriate? How can the name on my birth certificate be inappropriate?
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Norma S Any

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cellphone

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Hello I'm NS and I applied for a free government phone. The problem is...I STILL haven't received my cellphone, but they send me the chip to activate the phone. How am I going to do that if I still don't have the cellphone...can anyone answer me?
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Pros:
  • Easy to apply

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you have everything you applied for

Anonymous
map-marker Saint Louis, Missouri

Waiting on payment

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Payment didnt hit my account yet
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