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TOO MANY WORDS TO DESCRIBE HOW BAD, but phone doesn't work, SIM didn't work. I've been with them almost 60 days with no working phone or SIM. They lie, cheat, scam, swindle the gov't subsidy and treat customers like idiots. They waste my time, so I call them, chat with them and waste theirs trying to get services!

Today they actually said, "the shipping dept ran out of stamps" and that is why I haven't gotten a phone ordered weeks ago. Was supposed to be expedited and OVERNIGHTED to me. Their promise.

And OMG! Stamps? Stamps? They don't even USE stamps! How *** do they think people are? Lies upon lies. I was also told it was USPS's fault I didn't have the phone last week. DURING that chat I check USPS website and NOTHING was reported in the way of outages or delays and I did not get any email indicated their was ANY trouble. USPS is very good about letting me know these things. LIES!

IT SHOULD NOT BE THIS HARD TO GET PHONE SERVICE!

I also am disabled and they are trying to pawn off the replacement phone with NO Closed Caption capabilities that I rely on to make calls (or basically understand any conversation. Even using the speakerphone with the speaker IN MY EAR or earphones does not help), or Nav apps so I do not get lost (yes, my memory is so bad, I got lost FOUR times in one trip in a neighborhood I had lived in for 7 years, my mom lived in for 12 and in a city I've spent me entire life in). Deplorable treatment of disabled!

I A M B E Y O N D P I S S E D !!!!!!!!!!!

Review about: California Lifeline.

I liked: Concept.

I didn't like: Anything about this company, Deceptive, Constantly repeating themselves, Lying, Manipulative.

Review #958076 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Discounts and Special Offers
Product or Service Quality
Website
Value for money
Style and Design
Warranty
Customer service
Price Affordability
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Coverage Area
Reason of Review / Monetary Loss Poor customer service / $200
Preferred solution Deliver product or service ordered

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Anonymous
Clovis, California, United States #1245039

How could you have a monetary loss of $200 on a free Obama Phone? How can you even complain if it's free? If they don't do what you want, contact one of the other 12 companies offering free phones and have them send you one.

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