TOO MANY WORDS TO DESCRIBE HOW BAD, but phone doesn't work, SIM didn't work. I've been with them almost 60 days with no working phone or SIM. They lie, cheat, scam, swindle the gov't subsidy and treat customers like idiots. They waste my time, so I call them, chat with them and waste theirs trying to get services!
Today they actually said, "the shipping dept ran out of stamps" and that is why I haven't gotten a phone ordered weeks ago. Was supposed to be expedited and OVERNIGHTED to me. Their promise.
And OMG! Stamps? Stamps? They don't even USE stamps! How *** do they think people are? Lies upon lies. I was also told it was USPS's fault I didn't have the phone last week. DURING that chat I check USPS website and NOTHING was reported in the way of outages or delays and I did not get any email indicated their was ANY trouble. USPS is very good about letting me know these things. LIES!
IT SHOULD NOT BE THIS HARD TO GET PHONE SERVICE!
I also am disabled and they are trying to pawn off the replacement phone with NO Closed Caption capabilities that I rely on to make calls (or basically understand any conversation. Even using the speakerphone with the speaker IN MY EAR or earphones does not help), or Nav apps so I do not get lost (yes, my memory is so bad, I got lost FOUR times in one trip in a neighborhood I had lived in for 7 years, my mom lived in for 12 and in a city I've spent me entire life in). Deplorable treatment of disabled!
I A M B E Y O N D P I S S E D !!!!!!!!!!!
Product or Service Mentioned: Tag Mobile Mobile Phone Service.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Deliver product or service ordered.
I liked: Concept.
I didn't like: Constantly repeating themselves, Manipulative.