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Waiting for over a week to have a phone number ported in, They have plenty of excuses; wait 24 hours; wait 24-48 hours; out internal team is working on it; the list goes on and on, but can't get my number ported. Its hard to get thru when you call and they have an...
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Anonymous
Rebeca

I have complaint to customer service TaGMobile. I enrollment on Free phone .(Government program) Send all information . Proof documents. And them they said is invalid. Don't r...

1.0
I didn't like
  • Customer service
#1209330

Tag Mobile in Saint Thomas, Pennsylvania - Have been waiting on a phone for3 months. Every time I call

Called to find out where my husbands phone is . Was told they are all out of stock was told be in a few days that was way back the begining of January 2018. Must be coming by pony express. Always given another story every week i call.
Saint Thomas, Pennsylvania
#1204227
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Tag Mobile - Bad phone service

I have had tag mobile for over two months and there service didn't work I had to get new phone and Sims cards from them that didn't work at all I am still without service
1.0
Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Style and Design
#1180670
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USE ANYONE BUT THEM! I am NOT JOKING or being dramatic. I put my zip code in BEFORE I changed providers, and I only changed because my cell phone provider Budget Mobile was bought by some other terrible provider and in the middle of that qualifying period they dropped...
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#1135170
I do have to agree tags free phone does suck but so has all the other free oboma cell phones i remember getting a oboma cell phone that never worked from the first day i got it and another phone that was so bright orange i didnt need a reflector at night you could see...
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4.1
#1133542
I just received my phone my tag mobile. It is the cheapest piece of crap. Within one day i had to use such tape to hold it together. I am using their service through the lifeline program. I have called a dozen times requesting them to cancel my service. The refuse to...
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Anonymous
Maria hernandez

Horrible service I agree with all the bad reviews Is happening to me right now 3 weeks into the service My phone still don't work they hang up on me five times Anywhere we c...

1.1
#1126146
Featured
TAG Mobile False Advertised Unlimited talk, text, and data - Frequent disconnects
I live in California. Over a year ago I found TAG Mobile's web site which advertised Unlimited talk, text, and data. I then signed a contract for their unlimited talk, text, and data service. In less than 2 months my phone connection went dead. I borrowed a phone to...
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#1125225
I called on 10/31/17 at 9:01 am to see where my phone was, being that I was approved around the 1st of Oct. Its hard to get thru when you call and they have an option for a call back, which no one ever calls you back. The male representative hung up in my face not once...
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1.0
#1123845
i chose tag because tgey were the only ones to offer unlimited data tect and talk. now that im in they have step by step nearly eliminated all my data without warming. my data just stops i have no idea when or why. after my usage amount was deemed excessive by a review...
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#1120785

Tag Mobile - Phone sent broken (froze up on set up)

After waiting months for approval and receive my phone from TAG MOBILE , I received it not working, immediatey called customer service and was told they would call me back, no call back , and remain ignored by tag mobile. I've never experienced such terrible service. I remain with no phone due to tag mobiles service. I can't believe what terrible service I received even after ordering the phone the plan I was given was not what I ordered I was left with only limited data when I was informed I would have unlimited data I was misinformed about what service I would receive Tag mobile has made no reply back to me about resolving the issue I would urge new customers to look somewhere else for better service Tag mobile should not be in service
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
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Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
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Website
Product
I didn't like
  • Customer service
  • Sent a broken phone
#1116781
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